Advertiser Photo Questions and Answers

 

  1. How do I add photos to my advertisement?
  2. How long does it take to get pictures up after I have submitted them?
  3. How do I change or upload my photos?
  4. How do I get the photo next to my listing?
  5. How do I add a logo to my listing?
  6. What are the size specifications of the Photo Gallery Photos that go on my profile page?
  7. I uploaded my photos but now I see a small red X instead of my photos.  What am I doing wrong?
  8. What are the size specifications for the home page featured photo and the directory featured photo?
  9. I keep getting an error when I try to upload the add-on Listing Photo but I am within the size specifications, what is wrong?
  10. What are the specifications for the 75x75 photo thumbnail?

 

Please refer to the following questions regarding advertiser photos.

 

How do I add photos to my advertisement?

 

The quickest way to add photos is to login to your Advertiser account and then click on Edit Listing / Photos in the My Account navigation on the left.  Then select Upload photos from the options on the page.  This option requires that you are able to re-size and optimize your photos yourself.  Please read this entire page for more details on sizing and uploading your photos.

 

If you would rather we re-size and upload your photos, the fastest way to get photos to us is to email them in .jpg format to us at onlinebridal@gmail.com.  Logos may be in .gif format but we highly recommend .jpg format for photos.  Please allow 3 to 5 business days (Monday - Friday) for your photos to be uploaded after you email them and 10 business days in January, February, July, November, and December.

 

If you need photos scanned you must mail them along with a check for $25 made payable to IBS Design, LLC to the following address:

 

IBS Design, LLC

P.O. Box 54518

Atlanta, Georgia 30308

 

 

How long does it take to get pictures up after I have submitted them?

 

 

If you upload your photos yourself through your Advertiser Account (see next few questions), the photos should appear in your account automatically.  If you don’t see your photos immediately you may need to refresh your page because the old photos may be cached (or saved) in your browser for faster loading.

If you email your photos to us to upload, we generally try to upload them in the same business day. However we are not open on weekends or holidays so we generally ask that you allow 3 to 5 days for photo uploads and up to 10 business days in July, November, December, January and February.

 

 

 

How do I change or upload my photos?

 

To Upload or Change your Photos:

 

  1. Login to your Advertiser Administration area.
  2. Click on the Edit Listing/Photos link in the My Account Navigation to the left.
  3. Click on the Edit Photos link for each market for which you would like to upload or edit photos.
  4. Once on the Photos page you will see the options for the various photos.

 

The photos you currently have on file (if any) show on the left and the links to upload the photos are on the right.

 

How do I get the photo next to my listing?

 

All images are subject to a review by our staff and we reserve the right to deny any image for any reason. All images must be 125 X 125 pixels. We will re-size and optimize any image as necessary to fit within the space provided.

 

Add-on Listing Photos are $5 additional per month and may be purchased through your Advertiser Administration Area by clicking on the Buy Listing Photo / Logo link in the left navigation.

 

To upload this photo after you have purchased it:

 

  1. Login to your account. 
  2. Click on “Edit Listing/Photos” from the left navigation 
  3. Select “Edit Photos” for the Ad that you are changing 
  4. Click on the “Upload Photo” link under the Options column next to Listing Photo (second section on photos page) 
  5. Make sure your image adheres to our size guidelines 
  6. Browse your hard drive for your photo 
  7. Click Submit

 

The upload form will automatically add a listing add-on image to this advertiser and it will OVERWRITE any existing image.

 

Image Limitations and Requirements

 

You must adhere to the following image sizes and requirements. We check all uploaded images and reserve the right to remove or re-size any that do not fit our size requirements.

 

Image Type:     .jpg

Image Size:      

 

REQUIRED WIDTH = 125 pixels

REQUIRED HEIGHT = 125 pixels

Maximum File Size = 15k

 

Image Border:                None

 

Logos ARE NOT for the Photo Add-On.

Photos that do not meet the above size specifications will be removed immediately.

 

HINT: If your photo isn’t a perfect square to adhere to our 125 x 125 guidelines, add a plain white background to it so that the final image that you upload is in fact 125 x 125.

 

How do I add a logo to my listing?

 

 

Add Branding to your Profile Page by adding your logo!

 

All company logos are subject to a review by our staff and we reserve the right to deny any logo for any reason. All logos should be on a white background. We will re-size and optimize any image as necessary to fit within the space provided.

 

Add-on Listing Logos are $5 additional per month and may be purchased through your Advertiser Administration Area by clicking on the Buy Listing Photo / Logo link in the left navigation.

 

To upload this photo after you have purchased it:

 

  1. Login to your account.
  2. Click on “Edit Listing/Photos” from the left navigation
  3. Select “Edit Photos” for the Ad that you are changing
  4. Click on the “Upload Logo” link under the Options column next to Listing Logo (third section on photos page)
  5. Make sure your image adheres to our size guidelines
  6. Browse your hard drive for your logo
  7. Click Submit

 

The upload form will automatically add a logo add-on image to the ad and it will OVERWRITE any existing image.

 

Image Limitations and Requirements

 

You must adhere to the following image sizes and requirements. We check all uploaded images and reserve the right to remove or re-size any that do not fit our size requirements.

 

Image Type:      .jpg or.gif

 

Image Size:      

 

Maximum WIDTH = 400 pixels

Maximum HEIGHT = 200 pixels

Maximum File Size = 15k 

 

Image Border:  None

 

Photos ARE NOT Logos.

 

Logos that do not meet the above size specifications will be removed immediately.

 

What are the size specifications of the Photo Gallery Photos that go on my profile page?

 

 

All accounts include 3 “Photo Gallery Photos”.  The Photo Gallery Photos appear on your Advertiser Profile page and, depending on the type of vendor, in some of our photo galleries.  We do not have separate photo galleries for all types of vendors only the obvious photo gallery candidates such as cakes, florals, photographer etc.

 

Currently we allow 3 large photos with thumbnails to be uploading.  We are building in the ability to add more photos but that option is not available at this time.

 

The Upload form will automatically add images to your photo gallery and it will OVERWRITE your existing images.

 

Image Limitations and Requirements

 

You must adhere to the following maximum image sizes and requirements. Images may be smaller than the maximum size limitations. We check all uploaded images and reserve the right to remove any that are too large.

 

Image Type:  .jpg

 

Photo Gallery Images: 

Maximum WIDTH = 400 pixels

Maximum HEIGHT = 600 pixels

Maximum File Size = 80k 

 

Photo Gallery Thumbnails: 

Required WIDTH = 125 pixels

Maximum HEIGHT = 250 pixels

Maximum File Size = 15k 

 

Photos that do not meet the above size specifications may be removed at our discretion.

 

Logos ARE NOT for the Photo Galleries. Photo Gallery photos are photos of your work. If you wish to display a logo with your listing, please refer to the Add Photo/Logo section.

 

YOU MUST UPLOAD A THUMBNAIL PHOTO FOR EVERY PHOTO GALLERY PHOTO - Your photo gallery may include 3 large photos and each photo must have a corresponding thumbnail that is 125 pixels in width. Feel free to crop your thumbnails however you wish but they must be 125 pixels in width.  If you do not upload a thumbnail photo for each large photo, your profile will appear with the red X broken image symbol for each picture missing a thumbnail.  This symbol does not look professional so please be sure to create and upload your thumbnails.

 

 

I uploaded my photos but now I see a small red X instead of my photos.  What am I doing wrong?

 

If you see a small red X (the broken image icon) in your account or on your ad/profile after you have uploaded your photos or logo…

 

This symbol could mean a few things. 

 

1.       Most typically we see this image on vendor profile pages because the vendor did not upload the required thumbnail images of their larger photos.  Please re-read the section on Photo Gallery Photos to create and upload your thumbnail photos.

 

2.       If #1 is not your problem, you may have saved your image in a format that is not Web browser compatible. 

 

a.       We HIGHLY recommend you save your images in .jpg format (often referred to as JPEG), which is best for viewing photos.

 

b.       Photos in .gif format do not look good on the Web however some “text-only” logos may be best optimized in .gif format.

 

c.       JPEGS MUST BE SAVED IN RGB COLOR to show up on the Web.  CMYK color is often used for printing, but JPEGS saved in CMYK color will not work on the Web.  You need to be sure to change your JPEGS to RGB color before saving.  To do so in Adobe Photoshop:

 

                                                               i.      Open Your Image in Adobe Photoshop

                                                             ii.      From the Image menu at the top, select Mode

                                                            iii.      From the Mode menu, select RGB color

                                                           iv.      Re-save your image for the Web in .jpg format.

 

3.       If neither #1 nor #2 is your problem, your image may have been too large of a file size (over 80K) to properly upload.  Very large images could cause our system to time-out during upload causing an incomplete image to upload therefore showing as a broken image on the site.  Be sure to adhere to our size guidelines.  If you have trouble optimizing your photos for the Web, see our section on Using Adobe Photoshop to Optimize Images for the Web.

 

4.       Finally if none of the above options seem to be your problem, email your images along with the problem you are experiencing to customer support.  We will do our best to upload your images for you within 3 to 5 business days.

 

What are the size specifications for the home page featured photo and the directory featured photo?

 

Currently this photo is ONLY used if you have purchased Featured Ad space on the Home Page or in the directory. It may be used for additional purposes in the future.

 

If you would like to purchase either featured ad space, please email our customer support.

 

Even if you haven't purchased this featured Ad space you may upload a photo for future use.

 

To upload this photo:

 

  1. Login to your account.
  2. Click on “Edit Listing/Photos” from the left navigation
  3. Select “Edit Photos” for the Ad that you are changing
  4. Click on the “Upload Photo” link under the Options column next to Home Page / Directory Featured Services Photo (fifth section on photos page)
  5. Make sure your image adheres to our size guidelines
  6. Browse your hard drive for your photo and click submit

 

 

The form will automatically add a Home Page / Directory Feature Image to this advertiser and it will OVERWRITE any existing image.

 

Image Limitations and Requirements

 

Image Type:      .jpg   

 

Image Size:      

 

REQUIRED WIDTH = 115 pixels

REQUIRED HEIGHT = 79 pixels

Maximum File Size = 10k 

 

Image Border:  1 pixel grey border

 

HINT: Photos that are close up on a smiling bride and/or groom OR up close photos of your work (be it a cake, bouquet, etc.) work well in this spot since it is such a small size.

 

I keep getting an error when I try to upload the add-on Listing Photo but I am within the size specifications, what is wrong?

 

 

The Add-on Listing Photo has to be EXACTLY 125 x 125 in pixels.  It will not upload at any size larger OR smaller.  125 x 84 will not work because it isn’t 125 x 125.

 

If you have an image that you would like to use that is not a perfect 125 x 125 square, simply add a white background to the image to make the final image 125 x 125.

 

To do this in Adobe Photoshop:

  1. Open your image in Adobe Photoshop
  2. Make sure your background color is white.  The background color is indicated in the Adobe Photoshop Tools palette window as shown at left.
  3. If the background color is not white, click on the Background Color square in the Adobe Photoshop Tools palette window, you will get the Color Picker pop-up window.
  4. Select the white color in the top left and click OK.
  5. From the Image menu at the top select Canvas Size to bring up the Canvas Size pop-up.
  6. Change your Height (or in your case you could be changing the width) to 125 pixels.
  7. Click on OK.
  8. Re-save your image for the Web in .jpg format.

     

 

What are the specifications for the 75x75 photo thumbnail?

 

We use the 75 x 75 photo occasionally to feature your company in a variety of places on your local site and our national site, WeddingBasics.com.

 

RECEPTION SITES definitely need to upload this photo because we are currently using it for Reception Sites.

 

We recommended it for all other businesses as we may use it in the future.

  

To upload this photo:

 

1. Login to your account.
2. Click on “Edit Listing/Photos” from the left navigation.
3. Select “Edit Photos” for the Ad that you are changing.
4. Click on the “Upload Photo” link under the Options column next to Small 75 x 75 Thumbnail Photo (sixth section on photos page).
5. Make sure your image adheres to our size guidelines.
6. Browse your hard drive for your photo.
7. Click Submit.

 

The form will automatically add a Small 75 x 75 Thumbnail Image to this account and it will OVERWRITE any existing image.

 

Image Limitations and Requirements

 

You must adhere to the following image sizes and requirements. We check all uploaded images and reserve the right to remove or re-size any that do not fit our size requirements.

 

Image Type:      .jpg

 

Image Size:       REQUIRED WIDTH = 75 pixels

REQUIRED HEIGHT = 75 pixels

Maximum File Size = 10k 

 

Image Border:  1 pixel grey border

 

Photos that are close up on a smiling bride and/or groom OR up close photos of your work (be it a cake, bouquet, etc.) work well in this spot since it is such a small size.


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